This page contains the answers to our most frequently asked questions. Please review the questions and answers below to find the answer to your question. If you do not find the answer you are looking for, feel free to email us at info@homelinkdesign.com.

Is Home Link Design licensed and registered?
Yes! This is a licensed and registered online interior decorating company providing legitimate online interior decor services to our customers. Our goals and objectives at Home Link Design are to provide professional online interior decorating services for everyone. You can email Home Link Design if you have any questions or concerns at: info@homelinkdesign.com
How will Home Link Design help me?
Most people need help when it comes to home decor. Today many interior designers charge expensive hourly rates for consultation, but Home Link Design provides direct visual & audio online interior decorating services without the hourly fees. Instead, clients can get professional online interior decor advice for the fraction of the cost. Most design questions and dilemmas stem from an unclear understanding of where to begin. However, Home Link Design helps anyone who needs creative design ideas at an affordable price with our online interior decorating services!
What is "RATE MY RENO?
Post your comments and photos about renovated rooms at RATE MY RENO! There is no obligation to comment, but it is a great way to interact and get feedback about your renovation from our online community!  All comments are moderated.  Just login and browse to place your feedback for rooms already posted or submit your room photo at info@HomeLinkDesign.com.  This is a fantastic way for our users to submit their renovated room photo for free feedback.
How do I access my service(s)?
Home Link Design provides your service via your own password and login information. You will be able to access your service for a 3 week period prior to your service(s) expiration. Please be advised that you will be able to copy or print the presentation at any given time prior to the expiration service date.
What types of services does Home Link Design provide?
There are 3 basic Online Interior Decorating services offered for your online decor needs:

What is a bronze service? (Digital Photo required)
This is an online interior decor service where you submit one digital photo of your room to receive a personalized visual decorating consultation within 5-7 business days (excluding statutory holidays). Home Link Design will review your room photo to provide a room make-over recommendation. This service is also very useful for those looking for “room staging” advice.
*Please send a clear digital photo of your room. Please look at the tips provided in the questions pertaining to “frame shots” in the following section below.

What is a silver service? (Digital Photo required)
This online interior decor service tailors your specific design needs with suggestions on design and decor for your specific budget within 7 business days (excluding statutory holidays). You are able to submit a digital photo of your room. Your package will consist of design ideas with examples that provide you with a place to start your own room make-over. The following items are included with this service: Decor Consultation Evaluation, Arial floor plan layout, Decor Package, and Product list w/ pricing.
*This service uses various visual slides within your package to help you achieve a design look.
*Please send a clear digital photo of your room. You may send different photo frame shots of the same room, but Home Link Design will only choose one optimal digital photo for your room make-over portfolio.

What is a gold service? (Digital Photo required)
This online interior decor service tailors your specific design needs with suggestions on design and decor for your specific budget within 7 business days (excluding statutory holidays). You are able to submit digital photo of your room. Your package will consist of design ideas with examples that provide you with a place to start your own room make-over. The following items are included with this service:-Decor Consultation, arial floor plan layout; Decor Package; product & pricing list & room reproduction.
*This service uses various visual slides within your package to help you achieve a design look.
*Please send a clear digital photo of your space. You may send in different photo frame shots of the same room, but Home Link Design will only choose one optimal digital photo for your room photo reproduction.

What is a design sheet?
A design sheet is what Home Link Design uses for online interior decor services. Your design sheet is used to provide information about your personal design preferences, room measurements, budget plans, room configuration and personal likes/dislikes. This is an easy and effective way for Home Link Design to provide you with appropriate decor feedback.
What measurements are needed?
Home Link Design only needs a general room square footage and wall measurements. Provide the approximate wall dimensions as labeled North, East, South and West walls of your digital photo when completing your order.
Do photos help?
Yes, submitting digital photos are required for all the online interior decor services. You can submit between different photo frame shots of your room depending upon the online interior decorating service, however no more than three. Only ONE optimal photo will be worked on for your online interior decor service consultation.
How many photos can I submit of one room?
You can submit between 1 to 3 frame shots of a room depending on your preference. This sometimes helps Home Link Design to get a better understanding of the entire make-up of a room. However, Home Link Design will only choose ONE of your best optimal digital photographs for making room evaluations for our online interior decorating services.
Why does Home Link Design use only one best optimal digital photograph?
Home Link Design chooses to use only one frame shot of a room in order to provide the best service possible within the required given time. After looking through the photograph selections that a customer provides, Home Link Design picks a frame shot of the room that would allow for the best possible method of conveying information to a customer within our online interior decorating services.
What is a frame shot? What is the best frame shot to take of a room?
A frame shot is the photograph angle taken of an object or area being photographed. A viewpoint taken from the camera lens depends on the different angle or position between the photographer and the object. Therefore, it is important to include as much of the area being photographed in one frame shot so that the entire viewpoint of a room can be seen. At times this is impossible, therefore different frame shots are needed to show the observer the whole picture. Tips: *Try to take a straight frontal frame shot of your room rather than too many angle shots. *Verify that the image is level and square when taking a digital photograph. *Take your photograph in the daytime or when the room has good lighting. *Focus on the important areas of your design concern. (For instance, if you are looking at changing flooring or window treatments, make sure that these areas are seen within the frame shot taken.)
Why Audio?
Adding audio feedback with your presentation allows you to follow along at ease. If you would rather not read all the information, just add audio to any online interior decorating services for $20.00.
What if I don't understand the online interior decorating services?
Home Link Design makes ideas easy to understand our online interior decor services with the use of visual slides, sample selections, and written decor suggestions. If you prefer, add audio feedback for an additional $20.00 per service.
How long does it take to get feedback for online interior decor services?
Home Link Design will respond to your online BRONZE PACKAGE service within 5-7 business days (excluding statutory holidays) of customer registration and receipt of payment. However, a SILVER PACKAGE or GOLD PACKAGE will be delivered online within 7 business days of customer registration and receipt of payment. An email will be sent to you if a delay in delivery occurs because of a high volume in orders.
Where does my personal information go?
All customer information is held private and confidential. Your personal information and credit card information is maintained within Home Link Design’s Pay Pal shopping cart for processing. A receipt is issued at time of payment via your registration email address. Home Link Design reserves the right to contact customers via email if further information is needed prior to providing a service. It is important that customers complete the design sheet in full prior to submitting a service request. Please review Home Link Design’s privacy policy in the website link for more details.
Can Home Link Design refuse to provide online interior decorating services?
Yes! Home Link Design will provide in writing a refusal of online interior decor services if any of the following occurs:
1. Payment processing denied.
2.Customer photos are received unclear.
3.Customer falsified information.
4.Inability to provide timeliness service to customer.
5.Inability to provide professional decor feedback to customer due to service restrictions. *These plausible circumstances will lead to automatic refunds.
Can I get a refund once service is received?
No! Home Link Design does not provide refunds once decor consultations or online interior decor services are provided. It is for this reason why Home Link Design provides affordable online interior decorating services options that far outweigh the risks. Please review the online interior decor service demos in the website for a better understanding of the online interior decorating services you would receive. If for any reason, you have difficulty retrieving your online interior decor service content (portfolio); please contact Home Link Design at info@homelinkdesign.com.
Who can I contact for more information about the services?
The contact webpage is where customers can go to receive direct information or email us at info@homelinkdesign.com.
What is Home Link Design's Art store?
Please click on the Home Link Design's Art STORE to access information about our custom art work for purchasing and delivery.

Does Home Link Design promote products or third party services?
Home Link Design’s site may at times have links, advertisements and products that are from third party services. Any product information provided in our services is for your own discretional use, and does not have to be purchased or used within your personal room make-over. The consultation provided by Home Link Design is for your own personal use and is intended as suggestive content for your viewing. Customers are encouraged to shop for similar items that suit ones personal budget and preference. Please be advised that different terms and conditions may apply to third party websites if you choose to purchase products from any store recommendations.
*Any third party links connected to our site are for your own personal and discretionary use. Please view our terms and conditions for further details.
What does the FREE access to our articles include?
You may read and comment on Home Link Design's articles through our Decor Tips page.                                 Can you comment on our Decor Tips Page?
Yes! You can post comments on our page and view your posts when our administration permits you access.
Can a comment be revoked?
Yes! Home Link Design can revoke a comment to forums or posts for any given reason seen unfit wherein a customer’s participation causes unlawful or unduly harm to the website or its members.
What information is needed to post a comment?
Home Link Design asks you to post your comments pertaining to any ideas about home decor or design.
What is a Decor Forum?
The decor forum is an online setting where a member can post information regarding any issue pertaining to decor issues. Members can read and respond to other members concerns, topics or questions about decor ideas when needed. This is an online community for sharing information and gathering volunteered information. The content gathered within the decor forum does not particularly support the ideas, views, or content services of Home Link Design, and should not be misconstrued as such. Therefore, members must participate within these forums at their own discretionary risk.
What is the "RATE A RENO" forum (this is Pending)?
This is an avenue for members to show case any of their own renovations for others to view and rate each others renovations with star points. This is a great way of getting volunteered information from others. Submit your room renovation to see what others think of your design choices so that you get feedback or help. This is not a formal contest, but a fun forum for posting responses on room renovation photos.
What restrictions apply to the membership?
Members must be 18 years or older.
-Members cannot provide personal information to other members for contacting in any given form.
-Members can only login using password.
-Members cannot solicit services from other members.
-Members agree to adhere to Home Link Design’s privacy policy, terms and conditions set forth in the registration process.
-Members cannot cause unduly harm to the website or members. Defamation is strictly prohibited.